Bitrix24 Review : One Stop Solution For Efficient Collaboration, Communication and Content Management

Posted by David Watson . on May 7, 2014

Distributed teams are a common phenomenon in today’s word of business. This has created the need for tools and solutions that allow you and your team members to collaborate communicate and manage content. There are a number of tools and apps that offer you these services among which Bitrix24 is one that surely stands out.

Bitrix24 is a robust tool that allows you to create your own social intranet in a matter of minutes. Suited for large enterprises as well as SMBs this cloud based service is highly scalable. It works under SaaS (Software-as-a-Service) or on-premise collaboration platform and encompasses Customer Relationship Management, Project Management, Instant Messaging (CRM) and a Wiki. When you get started a clutter free dashboard would greet you which is self-explanatory and doesn’t need much time to get acclimatized to.

Some of the Useful Features of Bitrix24

Customer Relationship Management

Customer Relationship Management is a very important business function. Bitrix24 has simplified this and lets you keep track of leads, meetings and customers. It also allows you to store important data on each lead that is accessible to different teams within the organization. With the help of this tool, you can change the teams and individuals that you would want to share this information with. You will be able to easily attach minutes of the meetings or any other specific information regarding the clients. The CRM feature also allows you to create reports and send them out to all the people involved with the project

Project Tracking, Time and Work Reports

This online collaboration tool comes with task and project management features for defined groups. Within this tool, you will be able to create tasks and delegate it to concerned team members. You can set permission levels for different people within the team to access project documents from a central storage. It also features a Gantt chart that displays tasks, dependencies and progress. Apart from this, you will also be able to upload videos, presentations and other files related to the project. It tracks time for every single member and group and also generates work reports showcasing the performance of the team.

Social Intranet, Web Calls, and Instant Messaging

In this tool, you will come across something known as the Activity Stream. This is what makes this a perfect collaboration tool as it offers you insights into the overall view of any updates that is happening with any project or a group. Group members can like content and this does influence search results ensuring popular content remains easy to find. It also facilitates voice and video calls from within the browser or by using VoxImplant.com web phone calls. Bitrix24 also comes with an internal IM that can easily deliver system notifications, save conversations for historical purposes. It allows group chat with internal and external participants.

Everyday Tools: Calendar, Tasks, Email, Sharing Documents

To successfully manage projects you are in need of different tools. Britix24 is a full-feature solution that comes with a calendar to schedule meetings and other events. The calendar feature can be used by individuals or within a group. It can easily be integrated with an email client to ease communication and facilitates document sharing as discussed earlier. The most interesting and useful is the Task feature. Using this you can easily create tasks and assigning them to the concerned team members. It would offer you details on the time spent on each task which can easily be integrated into the group calendar.

Document Management

Like all collaboration tools Bitrix24 also comes with robust document management features. It allows users to upload, edit and share documents. All these are securely stored inside your enterprise social network. You can also share it with your clients and other external sources by creating links. The tool also allows real-time collaboration which is made available through seamless integration with Google Docs, MS Office Online. Storing documents is also facilitated by Bitrix Drive which is a secure Dropbox-like desktop application that constantly backs up all the documents and makes them available to the authorized users online.

Pricing

For all the features and benefits that it offers Bitrix24 has been priced competitively. To start with there is a Free plan that supports up to 12 users and offers you 5 GB of space. The Standard package has been priced $99 per month and allows unlimited users and offers you 50 GB of space. The top of the line package is the Professional which is priced $99 per month and allows unlimited users and offers you 100 GB of space. You can subscribe for additional 100 GB, 250GB and 1TB of space for $25, $50 and $100 respectively.

Final Words

If you are looking for an Intranet collaboration and communication tool that runs on the cloud, Bitrix24 is perfectly suited for you. It is rich in features and this will take care of all the important functions with project management. Most of the features can easily be customized to meet the demands of the business. It has been competitively priced and offers you the option of using it for free if your team size is up to twelve members.

This tool is definitely recommended

Rating4.5/5

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