For the past few years, we have been witnessing a tremendous growth in modern businesses with the significant increase in mobile workforce. With the concept of remote work, work is no longer restricted to just 2/2 cubicle or a desktop system. Employees can now work from anywhere anytime as long as they have a good internet connection, leading to a stupendous increase in the number of mobile workers.
When comes to mobile workers, there are various types. Right from employees who get to travel from one office to another, or often have to make business trips to field-based employees who have to make sales by staying on the field every day, every business has and need to have mobility solutions.
The latest trends such as BYOD (Bring Your Own Device) let you manage resources in a better and effective way which result in higher productivity at the optimal level for your business. The Global Enterprise Mobility market is predicted to reach almost $140 billion by the end of 2020.
What is Enterprise Mobility Solution?
It is the concept of deploying mobile technology across the company that works outside of the premises to communicate via mobile and web apps. This kind of technology paradigm shift is usually seen in the companies which hugely rely on field services and operations to provide services to its end customers. However, this strategy is now slowly shifting to the businesses who practice the old school central office models.
A study says that nearly 40 percent of companies that have been surveyed are trying to enhance their mobility strategies for better team collaboration and also improve consumer engagement and interaction. When it comes to the advantages of business mobility of customers, nearly 70 percent of the organizations are stepping toward business mobility are building and deploying consumer applications to improve their customer experience.
In order to stay competitive regardless of what industry you are into, your business needs mobility solutions and the below are the reasons why:
1. Attract & Retain Efficient Workers
IDC predicts the number of United States mobile workers to surpass 105 million by the year 2020. To be effective, mobile workers should be able to work in the same way as they would in the office with having complete access to all sorts of documents. If you want to attract new customers and retain the existing effective and productive workers who have a different level of skill sets then offering a flexible remote working environment would be needed.
For example, some employees have the advanced level technical skills that quite are in demand, but are preferring to work for those companies who can let them work in the way wish. The more you provide supplies and manage secure, high-level communication will free your employees to work and also to be more productive and effective.
2. Bring Your Own Device
The consumer technology is growing to the offices as employees are utilizing the known “Consumer Market” apps and devices at home and introduce them to the workplace that is highly popular trend called as “Consumerization of IT.” In situations like these, employees would get their own devices such as PCs, laptops, mobile phones, etc. to workplaces so that they can safely utilize essential workplace apps on their personal devices and work at their convenience.
This kind of mobility strategy lets digital communication and capabilities anywhere anytime and thus leading to enhanced engagement and productivity.
3. Better Data Gathering From the Field
Instead of sitting at the office and gathering the information via phone calls or online survey participation, your efficient employees can capture the data in a better way through a mobile application when they are on the field. This will lead to production in tremendous amounts of paper, significantly increases the accuracy of the data gathered and that data can be instantly shared with the office.
4. Better Customer Experience
With proper mobility solutions, businesses can be in touch with their customers any time of the day/year. Whether it is solving a basic inquiry, complaint, or any particular need of your customer, it can be easily done through mobility solutions and certainly would lead to enhance your brand loyalty.
5. Better ROI
A business that welcomes mobility strategies is likely to see a better ROI when compared to the ones that don’t. For every type of business, the workflow can be simplified and organized by utilizing mobility solutions. Companies can reach out to more customers with mobile apps than any other source. Nevertheless, optimized and streamlines work processes assist in minimizing paperwork and generating a better ROI.
6. Improve Efficiency and Productivity
With the help of managed mobility and collaboration tools which are completely cloud-based, your employees will be able to work from any corner of the globe. This means that your company can literally run round the clock in multiple time zones. If you provide your employees enough and efficient tools to take customer calls from remote locations then it allows your company to expand your customer service hours and thus improving the customer service experience.
Mobility solutions and services let employees work from anywhere which can help increase their productivity and efficiency, higher employee satisfaction, reduce unnecessary expenditures for both companies and employees. While these mobility solutions might not be ideal for every employee, the advantages and cost savings can be truly tremendous. Companies who are intending to expand and control expenditures should certainly consider mobility solutions as one way to be successful and achieve their strategic business goals.
Author Bio: Shahid Mansuri Co-founded Peerbits, one of the leading mobile app development company USA, in 2011. His visionary leadership and flamboyant management style have yield fruitful results for the company. He believes in sharing his strong knowledge base with leaned concentration on entrepreneurship and business. Being an avid nature lover, he likes to flaunt his pajamas on beach during the vacations.