There are no limits to the ways an AI can augment your business’s activities. It’s versatile and can develop itself to become more efficient at its job over time. Additional training can be imparted via methods like data annotation to upgrade its capabilities and add new features. As a result, its usage yields multiple benefits that can bolster every aspect of your business.
Read on to know about the benefits and their impact.
Reduction In Resource Consumption
Money and time are perhaps two of the most valuable resources that a business possesses. And those two can get drained easily due to numerous inconsistencies and inefficiencies. Automation via AI is an antidote to those issues. A McKinsey and Co. survey shows that 44% of respondents have reported cost savings from using AI. It also finds that manufacturing and supply-chain management are the two facets of business that have benefited the most from the move.
AI also takes significantly less time to complete a task than a human, which in turn translates to increased productivity and revenue generation. The other resources saved by it for businesses are utilities like electricity, water, gas, etc. It can be combined with IoT devices managing the same, as IBM has done for its building management automation, to optimize their usage. And AI-driven Enterprise Resource Planning (ERP) software can save resources across the product/project development pipeline.
Improved Employee Performance and Retention
Iterative workloads can bog down employees in no time, and with that comes a loss in productivity. Adding to that is the stress of such work that can affect their physical and mental health. Combine those and you have a recipe for high attrition. AI provides a solution to this problem by taking over such tedious and repetitive tasks. Employees can either be completely released from such responsibilities or work in tandem with the AI to accomplish a task.
The reduced demand on employees to perform, leaves them mentally free to pay greater attention to the task at hand, thereby increasing their productivity. And such a gesture from their organization shows employee concern, a necessary component to attrition reduction.
More Effective Marketing
By its very nature, marketing is data-intensive. That requires accurate and in-depth analysis to become a valuable asset to the company. After that, it needs to be used to devise effective marketing strategies that will yield the desired traffic and conversions. AI can deliver on all these components due to its quick, accurate, and multi-pronged data analysis abilities.
AI tools like CRM, automated Email management software, chatbots, customer behavior analysis, and prediction software, etc. can help target the intended audience more effectively to reduce advertising costs and increase ROI. AI can also be used to analyze past market data to predict future market trends more accurately, with the possible addition of auxiliary data like weather, government policies, overall economic status, etc.
Better Project/Product Management
The several components of a project/product development pipeline make it a management challenge. A mishap in any of its stages can derail the entire system and introduce costly delays. Or, inefficiencies and inaccuracies can go unnoticed, slowly wasting vital resources and leaving the door open for negative outcomes during product usage. Add AI to the mix, however, and you won’t have to worry about wasted resources anymore.
From the initial planning to final approval, AI can perform and/or improve many project development tasks. AI-driven supply-chain management tools can gather and analyze data about the status of the raw materials needed for production, including the quantity in storage and what’s being shipped.
On the other end, AI can do the same with finished products. For the stages in between, it can drive the various components of manufacturing systems like robotic arms. Data annotation support can be applied to train AI models to detect manufacturing defects and alert the concerned personnel about it or manage it by itself in an appropriate manner.
It can analyze employee data to determine which person will be most suited to a team handling a particular aspect of the project/product. Ongoing evaluation of their performance during the production/project creation by AI can help project managers decide if an employee should be retained in their present spot, moved to a different team where they are predicted to perform better, or relieved from the project altogether.
Thus, the use of AI streamlines project/product development management by trimming excesses and removing blind spots. In fact, Gartner predicts that it will remove 80% of current manual project management tasks by 2030.
Increased Customer Trust and Engagement
The deep insights into customer behavior and requirements provided by AI lets you create products/services that enhance their experience of it. Your customer service also gets enhanced by the use of AI via tools like chatbots, automated problem analyzer, AI-based email management software, customer feedback analysis software, etc.
You get the true picture of where your customer’s feedback is coming from when you view the analyzed data about their purchase and usage history. It helps you take the necessary actions to improve your shortcomings and deliver better value to them. This gesture informs them that you value their opinion, causing their trust and loyalty to your brand to grow.
Greater Competitive Edge
The advantage of improved efficiency and deep insights thay AI-based data analysis provides enables businesses to increase productivity and cut down on losses. The closer ties you gain with your customers with its usage also contributes to your business’s market standing. As a result, you gain a strong lead over your competitors, especially those who’ve been slow to adopt the technology (about 90%, as per this McKinsey survey).
In Conclusion
Technology is no longer an addition to business operations but its primary driver. And AI is the latest addition to it that continues to transform businesses across industries. With its strategic adoption, your business too can leap ahead into the upper niches of the market, especially if you adopt it quickly enough. You will meet your profit and efficiency objectives that much sooner and with multiple resource savings.