Online marketplaces have gained unrestrained popularity in the current economy. If you’re someone who wishes to open up a new marketplace or move it from offline to online, now is the time to take the leap. From setting the right value proposition to choosing the ideal business model, there are various strategies to create a successful marketplace. If you want to set up a marketplace successfully, dive right in to find a complete guide to help you with it!
8 Steps to Build a Marketplace
There are innumerable kinds of businesses and various industries in the market. They have all been initiated with relatively simple ideas and have now managed to create a ground-breaking new marketplace platform by dodging all pitfalls. And if you wish to do the same and stand out above your competition, here are 8 steps to follow to build a successful marketplace:
1. Pick an Operational Industry
Whenever you plan to start a new business, you must know why so many businesses fail. One of the biggest reasons is surplus – the supply exceeds the demand of the product. And it is critical that one picks the right industry and has an accurate business model.
From critical mass to market availability to purchase frequency, there are various factors that you must consider before entering into any industry. Just know that if your idea is unique than the others, it is sure to cause a disruption and outright change the market.
2. Determine Your Value Proposition
Before you enter into any industry, you need to know exactly how your business will resonate with your consumers. Is it any better than what is already being offered? Is it worthy of investing in by the vendors/buyers?
The main goal of your marketplace should be to offer your buyers something that is not easily available or available at all already. They will instantly expect constant availability and lower prices if you are new to the space.
So the best way to achieve this is to do a detailed investigation of the already existing market, your top competitors, and the current trends. This will help you build a strong value proposition.
3. Pick the Perfect Business Model
To create a successful marketplace, the service that you offer needs to be profitable and relevant. However, sometimes a unique and ideal business model can help increase the value of your business.
There are various options, and you could even pick more than one for your business if it suits your needs. Customers love options, so go for it. Some of the models that businesses general pick are:
- Subscription Fee
- Listing Fee
- Commission
- Featured Listings
- Freemium
- Lead Generation
4. Examine the Existing Market Size
Examining the existing market size can help you learn about the turnover of the market, profit margins, online and offline sales, etc. Knowing what drives your market is important for you to assess its size.
Large markets essentially have bigger audiences to address, the demand-supply has a better match, and there is better accessibility and transparency. However, here it is crucial that you analyze the size of the market correctly; otherwise, your business may not end up meeting your predicted revenues.
5. Effective Distribution Models
Picking an effective distribution model can be very fruitful for your business; from offline distribution to referrals to digital distribution, you can market your products to your targeted audience.
The current distribution model that is proving to be incredibly effective are endorsements on social media sites such as Instagram, Youtube, and blogs. In addition to that, search engine optimization, creating video channels, blogs, and basic content concerning your business also prove to be quite effective.
6. Build Trust between You and Your Customers
Indeed, customers stick around once they can blindly trust you, which leads them to stay loyal towards you. Among the most fundamental ways to build a successful marketplace is creating good relations with your customers.
It may take time to build that reputation, but consistency is key. Reviews, ratings, and success rates can go a long way. Secured payments, a mutual connection between customers, pictures and videos, over explanations, and showing authenticity can help you achieve this goal.
7. Active Management
A successful marketplace always needs active management. Once you have launched your business, you need to constantly find new ways to satisfy your customers, solve problems between buyers and vendors, reconsider your strategies, reevaluate your budget, etc.
The hustle never ends. Your constant involvement may lead to your customers’ growing support, which will automatically help you stay ahead of your rivals.
8. Never Stop Innovating
Establishing a business does not mean that that is the end of it, and it will only soar. Human needs are ever-changing, and therefore, your marketplace needs to change with those changing needs.
A consumer is almost always on the lookout for something new and unique and offering them that is exactly what will help you create a successful marketplace. And even if you start with a basic product, you can always upgrade it to make it better and more authentic.